Were you aware that the daily average no-show rate for hotels is ten percent? If your hotel’s no-show rate is at this level or higher, then you’re likely searching for hotel management solutions. When you build loyalty with just five percent more customers, this can lead to an increase in your profit margins. Recent data shows that the average per-customer profit can range between 25% and 100%, which is definitely significant.
When a hotel’s customers have a positive experience, they are much more likely to stay at that hotel again. They are also much more likely to write positive reviews on social media sites or in their travel blogs. A recent survey showed that 74% of travelers will return to a place they’ve previously visited because they had a positive experience, which, of course, includes excellent customer service.
Given that more and more people are using smartphones and other mobile devices to conduct travel-related research, it’s important that your hotel’s website loads and scrolls well across multiple platforms. On average, travelers will conduct about 17 research sessions prior to finalizing their itinerary, and a recent survey showed that mobile queries have actually increased by over 50%. After conducting research on their mobile devises, 46% of mobile users indicated that they would make their final decision on this device. Following this, they will move to another device in order to book their reservations, such as their desktop or laptop computers.
Are you looking for a list of hotel property management systems? Since you want the best hotel management software to ensure that your establishment operates smoothly and your customers are more than just satisfied, there are several options from which to choose. A short list of hotel property management systems includes hotel reservations software and property management system software, which can provide comprehensive solutions for your hotel’s overall operations.
How many guests are you anticipating this winter? A recent survey showed that 75% of travelers are planning at least one weekend trip this winter. It’s highly likely that the remaining 25% are planning longer stays. Since you want your hotel to be on the map as the first and best choice for lodging, learning more about hotel technology trends can assist you with attaining and maintaining this status.
